Family Help Assessment
Scope of this chapter
This guidance provides information on Family Help in services in Liverpool. Family Help is a partnership model of working which is based on the consent of the child, young person or family. With the agreement of the family and child (depending on their age and level of understanding) an Family Help Assessment will be carried out and used to inform the development of a multi-agency Plan in order to better understand the family's needs and identify the most appropriate support for the child, young person or family, at the right time.
Related guidance
Most children and young people living in Liverpool will be best supported, and have their needs met, by universal service provision with additional support provided as required by a single agency or through partnership working. However some children may require the provision of universal, targeted and / or specialist services working together in a co-ordinated way to meet their needs.
The term 'Family Help' describes a co-ordinated, partnership approach to working with children, young people and families whose needs and circumstances might make them more vulnerable. In order for Family Help to be successful, there needs to be a firm commitment from all agencies to work in partnership to meet the needs of children, young people and families at the earliest opportunity.
Related National Documents
A standardised approach is fundamental in the identification of Family Help needs for children and engagement of support services for families. Liverpool uses the Family Help Assessment Tool to record and analyse the needs of families. An Family Help Assessment is a process for undertaking a standardised approach to assessment and to help practitioners gather and understand information about the needs and strengths of a child (or children within a family). This is based on discussions with the child(ren), their family and other practitioners as appropriate. It is a key part of delivering frontline services that are integrated and focused around the needs of children and young people. This standardised approach helps in fully engaging family members, identifying strengths and needs and deciding how those needs should be met and which support services should be engaged.
The process promotes effective early identification of additional needs, particularly helpful when families are accessing universal services. It is intended to provide a framework within which those who work with children will work together across agency and practitioner boundaries to help all children achieve their potential, whatever their background while minimising the risk of children experiencing harm or abuse.
It provides a simple process for a holistic assessment of a child's needs and strengths, taking account of the role of parents, carers and environmental factors on their development.
Practitioners will then be better placed to agree, with the child and family what support is appropriate. The process should also help to improve integrated working by promoting co-ordinated service provision.
N.B. The Family Help Assessment (FHA) is not intended to replace or delay any concerns around child protection. If you believe a child is suffering or likely to suffer Significant Harm, you should make a referral to Children's Social Care as set out in the Referrals Procedure and Careline Children's Referral Process (Local Flowchart).
In order to assist practitioners to understand the Family Help process in Liverpool, comprehensive practitioner guidance has been produced. For access to this guidance and associated forms please see Liverpool County Council website, Family Help Assessment Tool (FHA).
Last Updated: February 24, 2025
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